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Winning the Quality Revolution

  • adam
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  • July 18, 2014

Winning the Quality Revolution

Alegent Health, Omaha, NE

Developed comprehensive Quality Management Strategy as part of Alegent Health’s overall strategy:
“The Quality Revolution”

Developed Quality Management organization, including:

  • Chief Medical Officer
  • Chief Quality Officer
  • Key leadership positions in Process Improvement, Evidence Based Care, Safety, Informatics

Implemented technologies to enable:

  • Quality Management Information
  • Incident reporting
  • Quality metrics benchmarking
  • Utilization Review coordination
  • Enhanced Nurse/Physician communication
  • Improved Medication administration / reconciliation process
  • Improved Patient flow / bed management
  • Enhanced Infection Control
  • Improved Surgical Services workflow
  • Improved Core Measure performance from 82% to 99%+
  • Created Accelerated Quality Improvement process and “Innovation Laboratories” to improve:
    • Nursing Care / direct patient care time at the bedside
    • Nurse / Physician communication
    • Care Planning process
    • Medication management / reconciliation
    • Surgical care workflow