Optimizing Efficiency
University of Medicine and Dentistry of New Jersey
Developed and implemented comprehensive ED quality improvement and growth strategy resulting in 25% increase in capacity/volume
- Implemented new Management and Supervisory structure
- Improved bed management / patient flow to reduce ED “holds”
- Implemented longitudinal clinical experience
- Redesigned care model to leverage RN resources
- Implemented “Fast Track” ED for minor complaints
- Improved Diagnostic turnaround in Lab and Radiology, implemented Point-of-Care testing
- Implemented integrated care management / resource utilization guidelines and protocols
Redesigned / streamlined Surgical Services processes resulting in significant increase in Surgeon satisfaction, OR capacity and case volume
- Pre-Admission Testing usage improved over 100%
- First Case On-Time Starts improved from 55% to over 75%
- Scheduling Accuracy has improved from 60% to over 95%
- Premium Labor Utilization Reduced by 15%
- Room Turns and Set Ups improved from 60 minutes 30 minutes
- Avoidable Cancellations improved by 71%
- Charge capture accuracy improved by 20%
- Provided interim management as acting Vice President Operations
- Produced $20 million annual Net Operating Revenue turnaround