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Optimizing Efficiency

  • Gillian
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  • July 18, 2014

Optimizing Efficiency

University of Medicine and Dentistry of New Jersey

Developed and implemented comprehensive ED quality improvement and growth strategy resulting in 25% increase in capacity/volume

  • Implemented new Management and Supervisory structure
  • Improved bed management / patient flow to reduce ED “holds”
  • Implemented longitudinal clinical experience
  • Redesigned care model to leverage RN resources
  • Implemented “Fast Track” ED for minor complaints
  • Improved Diagnostic turnaround in Lab and Radiology, implemented Point-of-Care testing
  • Implemented integrated care management / resource utilization guidelines and protocols

Redesigned / streamlined Surgical Services processes resulting in significant increase in Surgeon satisfaction, OR capacity and case volume

  • Pre-Admission Testing usage improved over 100%
  • First Case On-Time Starts improved from 55% to over 75%
  • Scheduling Accuracy has improved from 60% to over 95%
  • Premium Labor Utilization Reduced by 15%
  • Room Turns and Set Ups improved from 60 minutes 30 minutes
  • Avoidable Cancellations improved by 71%
  • Charge capture accuracy improved by 20%
  • Provided interim management as acting Vice President Operations
  • Produced $20 million annual Net Operating Revenue turnaround