Building Quality Management
Health Alliance of Greater Cincinnati, Cincinnati, Ohio
Developed comprehensive Quality Management Strategy
Developed and implemented a new Quality Management organization, including:
- Chief Medical Officer
- Chief Quality Officer
- Key leadership positions in Process Improvement, Evidence Based Care, Safety, Informatics
Implemented technologies to enable:
- Quality Management Information
- Incident reporting
- Quality metrics benchmarking
- Utilization Review coordination
- Enhanced Nurse/Physician communication
- Improved Medication administration / reconciliation process
- Improved Patient flow / bed management
- Enhanced Infection Control
- Improved Surgical Services workflow
- Improved Core Measure performance from 82% to 99%
- Developed and instituted Accelerated Quality Improvement process and “Innovation Laboratories” to improve:
- Nursing Care / direct patient care time at the bedside
- Nurse / Physician communication
- Care Planning process
- Medication management / reconciliation
- Surgical care workflow