|
|
Quality Assessment
The Maverick point of view is that there are five critical markers of effective quality management: |
This self administered assessnent poses statements regarding specific attributes within each of these quality markers and is designed to help you move beyond a "gut feel" to see how your organization stacks up against a variety of critical dimensions of quality - but more importantly, you may learn something that challenges your assumptions about what it will take for your organization to establish a true environment of quality and patient safety. |
Strategy |
Infrastructure |
Process |
Organization |
Culture |
For a more comprehensive quality assessment that more fully evaluates your organization's quality management effectiveness, please consider our Critical Marker Assessment. In this assessment, our Principals and select Expert Advisors spend several days in your organization to thoroughly analyze and evaluate your quality managent organization and capabilities. During this time we hold discussions with management leaders, physicians and front line personnel, and observe your quality management processes and infrastructure to understand the depth of your abilities. "Gaps" in your current quality management strategy are identified and recommendations for improvement are provided. For an example of a recently performed Critical Marker Assessment, click on the box to the left. |